Welcome to Mimi (referred to as “the Platform” or simply “Mimi”). The Platform is operated and managed by MIMIVOICE TECHNOLOGY PRIVATE LIMITED (“we,” “our,” or “us”). We are dedicated to safeguarding and respecting your privacy. This Privacy Policy outlines the services and experience we provide for users aged 18 and above on our Platform.

This Privacy Policy has been drafted in English (US). In the event of any discrepancies between this version and translated versions, the English version will take precedence.

We understand that how personal data is handled is a major concern for social network users. That’s why we’ve created this privacy policy (the “Policy”) to explain how we collect, use, store, and share your personal information (“personal data” or “personal information”).

This Policy applies to your use of Mimi. We recommend that you read it alongside our Terms and Conditions of Use (the “Terms”). By accessing or using Mimi, you acknowledge that you have read, understood, and agreed to this Policy. You also consent to the collection, storage, use, and sharing of your personal information as described herein.

Mimi reserves the right to modify this Policy at any time. Please check back regularly to stay informed about how we use your information.

By installing, using, registering for, or otherwise accessing the services, you confirm that you agree to this Policy and explicitly consent to the processing of your personal data in accordance with its terms.

IF YOU DO NOT ACCEPT AND AGREE WITH OUR PRIVACY POLICY, YOU MUST NOT ACCESS OR USE THE PLATFORM.

If you’ve come here from our Terms and Conditions of Use, this is where we break down how Mimi handles your personal data. Knowing how your information is managed is crucial, and this policy has got you covered. Here’s a quick overview of what we’ll explain:

Each section goes into detail, so we suggest reading through to fully understand how we look after your personal information.

Mimi collects information when you create an account, interact with the Platform, or connect it with third-party services. This includes:

• Account Information: Data you provide during registration.

• Platform Usage: Behavioral and technical information about how you use the app.

• Messages: Content from messages sent through the Platform.

• Phone Book: If granted access, we collect information from your mobile device’s contact list.

To deliver our services effectively, Mimi may request access to your device’s system features. These permissions allow us to collect and use relevant data while respecting your control over what you share. Below is an explanation of the permissions we request and why:

•Purpose: To send timely updates and notifications.

•Impact of Denial: You won’t receive important updates or alerts.

•Purpose: To capture images or videos for use within the Platform.

•Impact of Denial: Features requiring camera access, like photo or video sharing, will be unavailable.

•Purpose: To upload content (e.g., photos, videos) and cache content generated during your use of Mimi.

•Limitations: Mimi will not access unrelated local storage content.

•Impact of Denial: Functions that involve uploading or caching media will be unavailable.

•Purpose: To enable voice input, voice-changing features, and voice recognition for specific functions.

•Impact of Denial: Voice-related features will not function.

Mimi only accesses these permissions after you grant explicit consent. Refusing access to specific permissions may limit certain features, but you’ll still be able to use other parts of the Platform.

When using Mimi, you may voluntarily provide the following information during registration, while engaging with the Platform, or when contacting us directly:

• Age, username, password

• Language preferences

• Email or phone number

• Social media account details

• Social media profile details (e.g., nickname, user ID, profile image)

• Profile image uploaded directly to Mimi

• Comments, photos, videos, or any other media you choose to upload or broadcast

• Virtual item videos created and shared on the Platform

• PayPal or other third-party payment details (used for processing payments)

• Note: Mimi does not collect or retain sensitive credit card information (e.g., card number or security code).

• Records of transactions, including:

• Date of purchase

• Transaction amounts

• Choices for opt-ins or subscriptions

• Your communication preferences

• Details to verify your account, such as:

• Facebook account (to confirm you are a genuine user)

• Information shared in emails or messages sent to Mimi

• Data provided through surveys, challenges, contests, or sweepstakes, such as:

• Personal preferences

• Likeness (e.g., images/videos of yourself)

• Safety and Security: To verify user accounts, ensure authenticity, and prevent bots or fake accounts.

• Enhanced User Experience: To tailor your experience on the Platform based on your preferences and interactions.

Note: Mimi does not use your phone number for marketing purposes—its. My sole purpose is account verification.

When you create a profile and use the Mimi platform, we may collect certain data to enhance your experience and ensure proper functionality. Here’s a breakdown of the information collected:

• You may choose to edit non-mandatory information, such as:

Note: Providing or updating this information is completely optional.

We automatically collect data about how you interact with the platform. This includes:

• Device Information:

• Device model and operating system

• Mobile Country Code (MCC)

• Network Information:

• Internet connection type (e.g., 5G, 4G, 3G, Wi-Fi)

• Mobile operator details

• IP Address and Time Zone:

• To determine approximate physical location

• Enables features such as displaying and sharing location for “Nearby” features

Why This Matters: This information is used to optimize your user experience, such as helping you connect with nearby users or accessing location-based features like “Moments.”

• Explicit Authorization:

• Access to your position, microphone, and phone camera is only enabled after you provide explicit consent.

• Certain log files may be uploaded by you to improve reporting accuracy and the overall service.

From time to time, Mimi employees may use the platform for testing purposes and user engagement to improve the service quality.

When you contact us at customerservice@mimichats.com, we may collect:

• Your email address

• Details of the information you share with us

Additional Information Collected:

• Records of communications between you and our support team

• Complaints filed by or about you from other users

Purpose: This data helps us:

• Resolve issues effectively

• Maintain a record of interactions

• Address concerns related to platform use and user behavior

All collected data is used responsibly to improve the overall service, ensure safety and security, and provide personalized user experiences.

In addition to the information you provide directly, Mimi may also collect information from external sources. Here’s how it works:

If you use a third-party social media account (such as Facebook or Google) to log in to Mimi, you will authorize us to access certain public information associated with your third-party account. This information may include:

• Any other information that you have authorized the third-party platform to share with us

The information collected from your social media account will help us:

• Bind Your Third-Party Account to Mimi: This allows you to use your social media credentials to log into your Mimi account.

• Provide a More Personalized Experience: We will use this data to tailor services and content, such as dating features, to match your preferences.

The information shared through third-party accounts is sensitive. You have full control over this:

• disable the Feature:You can turn off the integration with your third-party account at any time.

• Clear the Data:You also have the option to clear the data we’ve obtained from your third-party account.

This provides you with the flexibility to manage your information and how it’s used across different platforms.

We collect and use your information for a variety of purposes to enhance your experience on Mimi. Here’s a breakdown of how we use the data we collect:

We use your information to help you easily access your account after you sign in, providing you with a seamless experience.

We store your information so that you don’t have to re-enter it every time you visit or return to the Platform.

We may use your information to deliver tailored content, ads, and marketing messages that are relevant to your interests.

Your data helps us improve the Platform by testing new features, ensuring functionality, and enhancing the overall user experience.

We may use your information to develop new products and features, including conducting tests to evaluate their effectiveness.

We track metrics such as traffic patterns, demographics, and the number of visitors to better understand user behavior and improve our services.

We analyze data to diagnose and resolve any technical issues, and to fulfill service requests such as product inquiries, support, and general functionality needs.

If you engage in contests, special offers, or other activities, we use your data to facilitate those events. If you don’t wish to participate, simply avoid using the associated metadata (like specific hashtags or geotags).

We use your data to help detect and prevent fraudulent activity or misuse of the Platform.

We may use your information to ensure you meet the age requirements to access the Platform, as mandated by law.

We may use content you post in open-access areas for advertising purposes, including on our partner sites and products.

We may combine information from different sources to enhance our ability to serve you and improve our services.

We may use your information for any other purpose disclosed to you when we collect the data or as per your consent.

This allows us to provide you with a smooth, personalized, and secure experience while using the Platform.

We are committed to safeguarding your personal information and maintaining your trust. We will not share, disclose, or provide your personal information to any third parties unless:

We have obtained your explicit consent to share the information.

Sharing is permitted under applicable laws, such as in cases of legal obligations or compliance with regulatory requirements.

We prioritize your privacy and take all reasonable steps to ensure that your personal information remains safe and secure. Your data will only be shared when absolutely necessary, and always in accordance with the terms outlined in this Privacy Policy.

We may share your personal information with service providers and business partners to help us operate our services and fulfill business operations. This sharing can include the following purposes:

• Research and Analysis

• Payment Processing and Transaction Fulfillment

• Database Maintenance

• Managing Contests and Special Offers

• Technology Services

• Deliveries and Email Deployment

• Advertising and Analytics

• Data Storage and Hosting

• Disaster Recovery

• Search Engine Optimization

• Marketing and Data Processing

In particular, when it comes to targeted advertising, we may use third-party advertising companies to display ads when you use our app. These companies might use information about your visits to this and other websites to deliver advertisements about products and services tailored to your interests.

We ensure that our partners and service providers adhere to privacy practices that align with our commitment to your data’s security and confidentiality.

We may share your information with our parent company, subsidiaries, or other affiliates within our corporate group to enhance the services we provide to you. We will ensure that any group companies receiving your personal information adhere to this Privacy Policy to maintain the protection and confidentiality of your data.

In the event of a business transaction such as an acquisition, merger, or change of business entity, your personal information may be transferred to the successor of the business, as allowed by applicable laws. This transfer will be conducted in accordance with the terms of this Privacy Policy to ensure your data continues to be protected.

Mimi is committed to maintaining a healthy community and will cooperate with third parties to protect intellectual property and other rights. We may disclose your information in response to subpoenas, court orders, legal processes, law enforcement requests, legal claims, or government inquiries. This is done to protect the rights, interests, safety, and security of Mimi, the Platform, our affiliates, users, or the public.

We may also share your information to enforce the terms of the Platform, exercise or defend legal claims, or comply with applicable laws at our discretion. If we believe disclosure is required by law, or necessary to protect our legal rights or those of third parties, or to comply with a judicial proceeding or legal process, we may disclose your information, including cooperating with law enforcement inquiries from within or outside your country of residence. In such cases, we may raise or waive any legal objections or rights available to us.

We may share your information for other purposes with your consent or upon your further direction. For example, if you use third-party services like Apple, Facebook, Google, or Twitter to log into the Platform or share information about your activity on the Platform, these third-party services may collect information about you. This includes details about your usage and may notify your connections on these services, all in accordance with their respective privacy policies.

Additionally, we may share aggregated information (which includes personal information but does not identify you directly) with third parties like Facebook. This information, combined with other data (e.g., log data), may be used for industry analysis, demographic profiling, or delivering targeted advertising for other products and services.

To help you connect with others, users will have access to information you post on your Profile, including photos if you select the ‘Public’ access setting. If you engage in public activities on the Platform, be cautious about sharing personal information. Mimi is not responsible for the information you choose to submit, and any information you share can be read, collected, or used by other users. However, you can control the visibility of your information by adjusting the “Settings” page to restrict access as needed.

In accordance with applicable laws, you have several rights regarding your personal information that we process. These rights include:

1.Right to Access: You can request access to the personal data we hold about you.

2.Right to Rectification: You have the right to request corrections to any inaccurate or incomplete personal information.

3.Right to Erasure: You may request the deletion of your personal data, subject to certain exceptions.

4.Right to Restriction of Processing: You can request the restriction of the processing of your personal information in specific circumstances.

5.Right to Withdrawal of Consent: If we process your data based on consent, you have the right to withdraw that consent at any time.

6.Right to Data Portability: You can request your personal data in a structured, commonly used, and machine-readable format, and to transfer it to another service provider, where applicable.

7.Right to Confirmation: You have the right to confirm whether we are processing your personal information.

8.Right to Review Automated Decisions: You can request a review of any decisions made solely based on automated processing of your personal data.

We will not discriminate against you for exercising these rights. However, please note that if you provide gender information, you are allowed only one chance to change it after submission.

If you wish to exercise any of your rights regarding the processing, correction, or deletion of your personal information, or if you want to inquire about the purpose for which your personal information is being used, or any other rights allowed under applicable laws, you may contact us at customerservice@mimichats.com. We are committed to responding to your requests in accordance with the relevant laws.

After verifying your identity, we will respond to your request within a reasonable period of time, in accordance with relevant laws. However, we may not be able to fulfill your request in certain situations, including:

• When fulfilling the request, it is likely to harm the life, body, property, or other rights or interests of you or another individual/user;

• When fulfilling the request is likely to seriously impede the proper execution of our business operations;

• When fulfilling the request is likely to violate other laws and regulations;

• If you fail to verify your identity;

• When permitted under applicable laws, we may refuse your request for other reasons.

In such cases, we will explain the reasons for our decision if required by law.

If you no longer wish to use Mimi or if you withdraw your consent for Mimi’s processing of your personal information, which is necessary for us to provide our services, you can delete your Mimi account by following these steps:

2.Tap Settings > Account and Safety > Delete Account

3.Click “Request Deletion” or “Think Again”

Note: Please read the “User Notice” before clicking. After clicking “Apply for Deletion” and “Delete Account,” you can withdraw the account deletion request at any time. If you withdraw the deletion request, it will be considered as if you have canceled your request to delete the account. After the account is permanently deleted, it cannot be restored. Deleting your account means deleting your identity, account information, gold, diamonds, transaction records, friends/chat history, and other content from Mimi.

However, withdrawing your consent will not affect the lawfulness of our processing of your personal data based on the consent you provided before the withdrawal.

Mimi has implemented reasonable and appropriate security measures to protect and prevent the loss, misuse, and alteration of your personal information. This includes using secure servers with firewalls and other security mechanisms to safeguard the confidentiality of your data. Our technical team works diligently to ensure the safe operation of our platform and the protection of your information.

While we take reasonable precautions to protect your data, no website or online service can be completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take personal responsibility for the safety of your information, including using strong passwords and logging out of your account after use.

We also cannot guarantee the security of your personal data during transmission to our platform. Any data transmitted to us is done so at your own risk. Once we receive your data, we apply various security procedures to prevent unauthorized access.

You are responsible for maintaining the confidentiality of your password and must not share it with third parties. If you lose your password or give it out, your personal information could be at risk. In such cases, please report the issue to Support via Feedback immediately and change your password via your “Settings” page.

Please note, Mimi cannot be held responsible for your failure to keep your password secure, and failure to do so may violate our Terms and Conditions of Use.

The Platform is not intended for children under the age of 18. If we become aware that personal information has been collected from a person under the age of 18, we will promptly delete this information and terminate the individual’s account.

If you believe that we have inadvertently collected information from a child under the age of 18, please contact us immediately at customerservice@mimichats.com so that we can take appropriate action.

To ensure the application works effectively, we may place small data files known as cookies on your device. This is a common practice among application developers. A cookie is a small text file that the website saves when you visit. It helps the website remember your actions and preferences, enhancing your user experience.

You have the ability to control whether or not to accept cookies through your device settings or other tools. However, if you deactivate cookies or limit the ability to set them, it may impact your ability to fully access all the services and features of our platform, which could affect your overall user experience.

We may use third-party modules in the Mimi platform to analyze how the service is being used. For any personal information processed by these third parties through their modules, the privacy policy of the third party will apply. We encourage you to review their privacy policies as well.

You represent and warrant that you have the legal capacity and are of the required age to use Mimi. The Platform is not directed at children under the age of 18. If we become aware that personal information has been collected on the Platform from a person under the age of 18, we will promptly delete this information and terminate the person’s account.

If you believe that we have inadvertently collected information from a child under the age of 18, please contact us at customerservice@mimichats.com. We will deactivate the relevant account(s) and take reasonable measures to promptly delete such personal data from our records.

Mimi provides an instant messaging function that allows you to communicate with other users, but we strongly recommend that you carefully consider the information you disclose about others and yourself. We advise against sharing sensitive personal information such as email addresses, phone numbers, full names, addresses, credit card details, national identity numbers, or driver’s license information in your profile, as this information could be misused or abused.

We also recommend caution when posting sensitive details like your religious denomination, health information, sexual preferences, or ethnic background. While you may voluntarily provide this information when creating your profile, you are not obligated to do so. Please be aware that any photographs or video clips you post on Mimi could potentially reveal sensitive personal data.

By uploading and sharing such sensitive information, you are explicitly consenting to our processing of that data, and you do so at your own risk. If any content you post violates our Terms and Conditions of Use, we reserve the right to disable your account.

If you have any questions, comments, or requests regarding this policy, please feel free to reach out to us at customerservice@mimichats.com.